1. Service
1.1 We are CarGoearth Limited (hereinafter referred to as "we" or "the Company"), and we operate a website. Our website provides a convenient shopping model through the Internet.
1.2 By using the website, you agree to be bound by the following terms and conditions. Please read these terms and conditions carefully.
1.3 We reserve all rights to change these terms and conditions at any time without prior notice. The modified terms and conditions will take effect from the date of publication. Your continued use of our website and services is deemed to indicate your acceptance of the latest version of these terms and conditions.
1.4 The meanings of certain terms used in these terms and conditions:
1.4.1 "We" refers to the service provider (the name or title of the person or company providing the services).
1.4.2 "You" refers to the person to whom we provide services or deliver goods, who is obliged to pay for the goods we deliver.
1.4.3 "Content" refers to all text, images, logos, icons, photographs, videos, visual representations, sound combinations, and any images, sound effects, computer programs, and other materials selected or used on our website.
1.4.4 "Goods" refers to the products or services you order through our website and will pay for.
1.4.5 "Intellectual Property Rights" refers to any and all patent, trademark, domain name rights, design rights, copyright, database rights (whether registered or not, and including the rights to apply for registration of any of the above). This includes rights to confidential information and any similar or corresponding rights that may arise anywhere in the world now or in the future.
1.4.6 "Services" has the meaning assigned to it in clause 1.1.
1.4.7 "Suppliers" refers to sellers and providers of goods you order through our website.
1.4.8 "Website" refers to the Chic Selective website (https://www.chicselective.com/) and any connected websites.
1.4.9 "User Content" has the meaning assigned to it in clause 1.1.
2. Registration
2.1 You may register with us when using the services or placing an order. By registering, you represent (and we have the right to rely on this representation) that you are 18 years of age or older and have the capacity to enter into a legally binding contract.
2.2 All orders you place with us and through our website will be conducted within your authority to enter into contracts.
2.3 In consideration of your use of our services, you agree to:
2.3.1 Provide true, accurate, current, and complete information about yourself when registering.
3. Ordering
3.1 When you place an order, you are purchasing the goods from the supplier at the specified price. Once submitted, the order cannot be canceled, even if we have not yet accepted or declined your order.
3.2 We will confirm receipt of your order via email. This confirmation email will include:
3.2.1 Details of your order
3.2.2 Details of the price charged
3.2.3 Information for tracking your order
3.2.4 Estimated shipping and delivery information
3.3 This communication will signify our acceptance of your order on behalf of our suppliers. You can track your order status online.
3.4 Our acceptance of your order will only cover the goods specified in the confirmation and may not include all goods you ordered. In such cases, when we further confirm acceptance of the remaining goods in your order, your order for that part will be accepted.
3.5 We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including but not limited to:
3.5.1 Insufficient stock of the goods you ordered;
3.5.2 Inability to arrange delivery to your location; or
3.6 If we cancel your order, we will notify you via email and will refund any amount charged to your credit card within thirty (30) days from the date of your order. You accept that we will not be liable for any dissatisfaction or compensation related to your order cancellation.
4. Prices and Payments
4.1 We only accept payment via VISA, MASTERCARD, AMEX credit cards, bank transfers, PAYME, and Alipay Hong Kong. By placing an order, you authorize us to charge the amount for the goods at the time your order is accepted using the method you specified. Ownership of the goods will not transfer to you until payment is received.
4.2 If we cancel an order after you have made any payment, we will refund you. You agree and accept that we are not required to provide any compensation for your dissatisfaction.
4.3 We use third-party payment services to process online transactions. By placing an order, you agree and accept that, subject to their terms and conditions, your credit card information will be collected, processed, and stored by us and the payment service provider. You agree and accept that you bear all risks of any loss incurred during credit card transactions, and we shall not be liable for any such loss in any circumstances.
5. Delivery
We use third-party logistics companies to provide delivery services. We will deliver the goods you ordered to the shipping address you provided through these third-party logistics companies. When you confirm receipt of the goods, you agree to present a photo identification upon request. When the goods are delivered to your provided shipping address, they are considered delivered to you and received by you. If you fail to receive the goods for any reason, you agree and accept that we have the right to charge you an additional fee or cancel your order without refund or compensation.
6. Disclaimer and Limitation of Liability
6.1 We do not represent or warrant that access to our website (including the use of mobile applications or software) or any part thereof will be uninterrupted, reliable, or free of errors.
6.2 We do not represent or warrant that our website or any of its content will be accurate, complete, or reliable.
6.3 We do not represent or warrant that:
6.3.1 Any services will be provided with appropriate care and skill; or
6.3.2 Any goods will be of merchantable quality or suitable for any particular purpose (even if that purpose has been communicated to us in advance).
6.4 You agree that no data transmission over the Internet can be guaranteed to be completely secure. While we strive to protect such information, we do not guarantee and cannot ensure the security of any information you transmit to us. Any data you transmit to us is at your own risk.
6.5 To the extent permitted by law, we exclude all liability to you for the following (whether arising in contract, tort, or otherwise, and regardless of any negligence on our part):
6.5.1 Any technical, factual, textual, or typographical inaccuracies, errors, or omissions related to our website or any content therein;
6.5.2 Failure to provide our website (or any part thereof), goods, or services;
6.5.3 Any delays in providing, or failure to provide or make goods or services available, or any negligence in providing goods or services;
6.5.4 Any goods not being of merchantable quality or suitable for their intended purpose; or
6.5.5 Any misrepresentation relating to our website, goods, or services.
6.6 Except as required by law:
6.6.1 We shall not be liable to you for any indirect or consequential loss, damage, or expense, including any loss arising from any issue you have informed us about; and
6.6.2 We shall not be liable to make any payment to you in compensation unless expressly stated in these terms and conditions.
6.7 You must comply with and adhere to all applicable regulations and laws, including obtaining all necessary customs, import, or other permits for the goods purchased from our website. We make no representations and accept no liability for the export or import of the goods you purchase.
6.8 You agree that these limitations are reasonable concerning the nature of our website.
6.9 The above exclusions do not affect any statutory rights that cannot be excluded. However, in such cases, our liability (to the extent permitted by law) shall be limited to supplying you with the services or goods again.
6.10 The above exclusions or limitations shall be interpreted as independent and severable provisions in these terms and conditions.
7. Guarantees
7.1 You represent, warrant, and undertake that you will not:
7.1.1 Use our website for any fraudulent or illegal purposes;
7.1.2 Use our website to defame, harass, stalk, threaten, or infringe the rights of others (including but not limited to the privacy or publicity rights of others);
7.1.3 Disrupt or interfere with the operation of our website or the servers or networks used by our website; or violate any regulations, procedures, policies, or laws regarding networks;
7.1.4 Transmit or distribute any harmful, invasive, or potentially damaging viruses, worms, Trojan horses, or other computer codes that could harm, interfere with, or monitor the operation or use of any hardware, software, or equipment;
7.1.5 Reproduce, copy, sell, resell, or exploit any part of our website (including applications or software) for any commercial purpose;
7.1.6 Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of our website (including applications or software);
7.1.7 Construct or replicate any part of the website without our prior written consent;
7.1.8 Establish a database by systematically downloading and storing content, user content, or any website content; and
7.1.9 Infringe any copyright, design right, or intellectual property rights of the goods.
8. Content
8.1 All intellectual property rights in the content are owned, controlled, or licensed by us. Except for the rights granted to you in Section 8.2, these terms and conditions do not confer any rights or interests in the content to you, and we reserve all other rights.
8.2 Subject to these terms and conditions, you may use the content for your personal use only.
8.3 Unless you have our explicit written consent or you are explicitly authorized by law, you shall not:
8.3.1 Use the content for any commercial or other non-personal purposes;
8.3.2 Copy the content or transmit it to any other device or person; or
8.3.3 Reproduce, distribute, publicly communicate, modify, reformat, create derivative works, or display the content.
8.4 You acknowledge and agree that if you violate any terms of this section, we may, at our sole discretion, cease to provide you with any content.
8.5 We will make all reasonable commercial efforts to ensure the accuracy of the content, but we do not guarantee or warrant (expressly or implicitly, legally or otherwise) the accuracy, quality, or completeness of the content or its suitability for any purpose, and we shall not be liable for this. You also agree that advertisers bear full responsibility for the advertising content displayed on our website. The placement of such advertisements does not constitute our endorsement or approval of the advertiser’s products, and advertisers are fully responsible for any statements made in their advertisements. We will not be liable for any loss you incur relying on the accuracy of the information contained on our website.
9. User-Generated Content
9.1 When you submit any user-generated content (including all text, files, images, photographs, sounds, videos, or other materials) to our relevant website ("User Content"), you grant us a perpetual, irrevocable, non-exclusive, global, transferable, sublicensable, fully paid, royalty-free license to reproduce, distribute, publicly communicate, publicly perform, modify, create derivative works, display, and otherwise use the User Content on the website (including but not limited to promoting and distributing part or all of the website in any media format and through any media channels). Without limitation, the rights you grant us under this Section 9.1 include the right to sublicense to other website users the right to use the User Content as permitted by the website’s functionalities from time to time. You hereby waive and encourage the waiver of all moral rights in the User Content, regardless of whether such rights exist now or at any time in the future anywhere in the world.
9.2 You represent, warrant, and covenant that:
9.2.1 You have the legal rights and authority to grant the license set forth in Section 9.1;
9.2.2 You are the owner of the User Content and/or have all necessary rights, consents, permissions, and licenses to grant the license set forth in Section 9.1;
9.2.3 The exercise of the license set forth in Section 9.1 will not infringe any third party's intellectual property or other rights;
9.2.4 If the User Content identifies any individual (by name, image, or otherwise), you have obtained all necessary consents and permissions from those individuals to allow us to use the User Content according to the license set forth in Section 9.1;
9.2.5 The User Content does not contain any material that may be unlawful, defamatory, obscene, offensive, harmful to any person, intended to harass any person, or unsuitable for display on the website; and
9.2.6 Upon our request, you will provide us with written copies of any consents, permissions, and licenses you are required to obtain.
10. Indemnification
You agree to indemnify us and our directors, employees, and contractors from any claims, losses, damages, costs, expenses (including legal fees), or other liabilities arising from any breach of your representations, warranties, statements, and agreements contained herein.
11. Linked Websites
Some links (including hyperlinks) on our website will direct you away from our website. Links are provided solely for your convenience, and the inclusion of any link does not imply our endorsement or approval of the linked website, its operators, or its content. We are not responsible for any content on any website other than our own.
12. Termination
12.1 If you violate any terms and conditions, we may immediately terminate your access to our website or registration.
12.2 Any rights accrued by either party at the date of termination shall continue to be enforceable after termination.
13. Intellectual Property
13.1 All intellectual property rights in the content, user content, designs, text, images, and other materials on our website, as well as their selection or arrangement, are owned, controlled, or licensed by us. Unauthorized use is strictly prohibited without prior written approval.
13.2 All trademarks, product names, and company names or logos in our website are our property or the property of their respective owners. We do not grant approval for the use of any such trademarks, appearances, product names, company names, logos, or titles, and such use may constitute an infringement of the rights of the holders.
14. General Matters
14.1 If any representations and warranties in these terms are made to us and the suppliers of goods via our website, you confirm and agree that these representations and warranties are intended to confer rights upon all relevant suppliers and for the benefit of all relevant suppliers, and each supplier may rely on and enforce the representations and warranties you make.
14.2 We reserve the right to modify the content of the website (including the services we provide) and these terms and conditions at any time without notice. If these terms and conditions are amended, such amendments will be posted on the website, and continuing to use our website after any changes indicates your agreement to be bound by the revised terms and conditions. This right includes the right to change any documents that form part of these terms and conditions.
14.3 We have made every effort to clarify whether the prices of the goods provided on our website include any relevant taxes or duties. If any pricing is unclear under any circumstances, please be aware that you may be liable for taxes or duties imposed by law (such as VAT) in addition to the price before placing an order.
14.4 We take privacy issues very seriously. Our privacy policy covers our use of any information you provide. By using our services, you agree that we may collect, store, and use your information in accordance with our privacy policy. You confirm and agree to be bound by the terms of our privacy policy.
14.5 We reserve the right, at our sole discretion, to deny users access to our website or any part of it without notice, and to refuse to provide our services to any user who violates these terms and conditions.
14.6 We shall not be liable to you for any violation of these terms and conditions, nor for any events or circumstances beyond our reasonable control that result in our failure to provide or delay in providing our services via the website.
14.7 If any provision of these terms and conditions is held to be invalid or unenforceable by a court of competent jurisdiction, it shall not affect the validity or enforceability of any other provision, and the invalid provision shall be deemed to be severed from these terms and conditions.
14.8 We may assign these terms and conditions or appoint any third party, including group companies, to provide services to you or fulfill any of our obligations under these terms and conditions.
14.9 You shall not assign or otherwise deal with all or any of your rights and obligations under these terms and conditions without our written consent.
14.10 These terms and conditions constitute the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings, or arrangements regarding the subject matter of these terms and conditions. No party may rely on any agreement, understanding, or arrangement not set forth in these terms and conditions.
14.11 These terms and conditions are governed by the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
15. Overseas Ordering Instructions
15.1 Once the order is confirmed and payment is made, it is considered as your agreement to purchase, and requests for cancellation or exchange for any reason will not be accepted. In case of breach, we have the right to charge 20% of the product price as a handling fee.
15.2 Overseas live broadcast products are purchased on behalf of the customer, and all overseas live broadcast products will take at least 6 weeks or more to arrive at our company for delivery arrangement. Once the order is confirmed, no refund/exchange service is available, so please think carefully before placing an order.
15.3 Due to differences in screen color display and measurement errors, returns or exchanges cannot be accepted for such reasons (e.g., color difference/leather texture, etc.). Perfectionists should refrain from purchasing.
15.4 Overseas live broadcast products are of a contractual nature, and the origin will be based on the final product provided by the supplier. Customers may inquire before purchasing; returns cannot be made due to origin issues or other unreasonable reasons.
15.5 For any product issues due to quality/severe defects, notification must be made within three days of receiving the goods (without having been used and with tags intact); otherwise, we reserve the right to refuse exchanges.
15.6 Due to the high value of overseas purchased products and branded bags, we strongly recommend that customers opt for in-person transactions. If you choose SF Express for delivery and encounter any issues, our company does not provide refunds or exchanges. If postal mail is required, we shall not be liable for any losses or customs issues that may occur during shipping. Please take note.
16. Points and Birthday Privileges
16.1. Points Calculation: Earn 1 point for every HK$10 spent.
16.2. Points Conversion: Every 10 points can be converted into HK$1 shopping credit.
16.3. Shopping Credit Usage: Shopping credit can be used directly as cash on your next purchase.
16.4. Points Expiry: All points will expire on December 31st of the following year and will become void thereafter.
16.5. Birthday Privilege Details: Members will receive HK$100 shopping credit during their birthday month. This shopping credit can be used for a single order of HK$1,000 or more within the same birthday month.
We reserve the right to terminate or modify the above offers. In the event of any disputes, our decision will be final and conclusive.
These terms and conditions form part of the general terms and conditions.